Privacy Policy

This Privacy Policy explains how Social Lab (“we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you use our AI-powered social network auto-posting and automation platform (“Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

• Name and business information

• Email address and contact details

• Login credentials (encrypted)

1.2 Social Network Integrations

When connecting your social media accounts (e.g., Facebook, Instagram, LinkedIn, X/Twitter), we may collect:

• Authentication tokens

• Page/account IDs

• Permissions required for publishing

• Performance metrics (reach, engagement)

We never collect your social network passwords.

1.3 Content Data

To generate and automate posts, our system may process:

• Text, images, or videos you upload

• AI-generated content

• Scheduled content and posting metadata

1.4 Usage Data

We may automatically collect:

• Device type, browser, OS

• IP address and general location

• Log files and interaction data

• Analytics usage patterns

1.5 Cookies and Tracking

We use cookies for:

• Authentication

• Preferences

• Analytics

You may disable cookies via browser settings.

2. How We Use Your Information

We use data to:

• Provide and improve the AI auto-posting Service

• Authenticate users and connected social accounts

• Generate and publish content through authorized channels

• Deliver customer support

• Communicate updates, security alerts, and service messages

• Monitor and enhance performance

• Prevent security breaches or misuse

3. How We Share Information

We do not sell or rent your personal data.

We may share information with:

3.1 Service Providers

For:

• Cloud hosting

• Analytics

• AI processing

• API integrations

3.2 Social Networks

To publish content and retrieve metrics, we share:

• Posts you schedule

• Uploaded media

• Required page/account information

3.3 Legal Compliance

We may disclose information:

• To comply with legal obligations

• To protect rights, users, or the public

4. Data Storage and Security

We apply industry-standard safeguards such as:

• Encrypted data storage

• Secure transmission (HTTPS)

• Access controls and audits

No system is 100% secure, but we strive to protect your data to the best of our ability.

5. Data Retention

We retain personal data:

• While your account remains active

• As required for legal and operational purposes

You may request deletion at any time.

6. Your Rights

Depending on your region, you may have the right to:

• Access your personal information

• Request updates or corrections

• Request data deletion

• Restrict or object to data processing

• Request data portability

To exercise these rights, contact us at the email below.

7. Third-Party Links

Our Service may contain links to third-party websites or platforms. We are not responsible for their content or privacy practices.

8. Children’s Privacy

Social Lab is intended for business users and is not directed toward children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy. Changes become effective once posted. Continued use of the Service after updates signifies acceptance.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

Social Lab
Email: jamialhasan@gmail.com
Phone: 07926373552
Address: Manzil Way, Oxford OX4 1GH